Shipping and Returns Policy

Shipping and Returns Policy

Last updated: [Date]

Shipping Policy

Order Processing

  • Processing Time: All orders are processed within 24 to 48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Order Cutoff Time: Orders placed after [Time, e.g., 5 PM] will be processed the next business day.

Shipping Rates and Delivery Estimates

  • Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery Estimates:
    • Standard Shipping: [Estimated delivery time, e.g., 5-7 business days]
    • Express Shipping: [Estimated delivery time, e.g., 2-3 business days]
    • International Shipping: [Estimated delivery time, e.g., 10-15 business days]

Shipping Confirmation and Order Tracking

  • You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping

  • We offer international shipping to many countries. Please note that delivery times may vary based on the destination.
  • Customs, Duties, and Taxes: [Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delays

  • [Your Store Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Returns Policy

Return and Refund Eligibility

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Return Process

  1. Contact Us: To initiate a return, please contact us at [Your Contact Information]. Please include your order number and the reason for your return.
  2. Return Authorization: Once your return is approved, you will receive a return authorization and instructions on how and where to send your package.
  3. Shipping: Customers are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.